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HomeHeight Safety/RidgeGear Service
Availability: Next working day delivery
*For orders placed by 3:30PM
Code: Ridgegear Service

RidgeGear Service & Repairs

We are certified to service and repair the following RidgeGear equipment: RGA26, RGA2, RGA3, RGA4(H), Defender range, RGR1 and RGR7. Please contact us to book a service.

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Description
Features
Delivery & Returns
DESCRIPTION

As an approved RidgeGear service centre, Tensys Direct can service and repair the following RidgeGear products:

FALL ARREST BLOCKS

  • RGA26 – 6m
  • RGA2 – 10m
  • RGA3 – 15m
  • RGA4 – 15m

DEFENDER FALL ARREST BLOCKS, RESCUE TRIPOD & WINCH

  • RGA3.3 WEB DEF – 3.3m
  • RGA3.3 DEF – 3.3m
  • RGA6 DEF – 6m
  • RGA9 DEF – 9m
  • RGA20 DEF – 20m
  • RGR1 Rescue Tripod
  • RGR7 Rescue Winch

Whether your RidgeGear equipment needs repairs or just a routine service, we're the people to call. Contact us now to book a slot at our approved RidgeGear service and repair centre.

BROWSE & BUY RIDGEGEAR PRODUCTS >>

FEATURES
Brand:
RidgeGear
Height Safety:
Repair Services
PRODUCT DOCUMENTS
DELIVERY & RETURNS
Delivery

Items available in stock and ordered by 3-30pm with payment confirmation will be despatched on a next working day courier service that day.

Custom-made items (not available from stock), delivery within the UK takes 5-14 working days after payment confirmation. Once your order is dispatched from our warehouse in Grangemouth, you'll receive a tracking number via email. If you require an expedited delivery, please call us directly on 01324 665234.

Standard Delivery

Majority of our orders are shipped by DPD on a next working day service by 5pm. DPD will notify you by text or email, with a timed delivery slot on the morning of delivery. Carriage costs will be confirmed after selection in the basket and at checkout. Standard delivery below £500.00 ex VAT starts at £8.95 plus VAT for up to a 25kg parcel.

Express Delivery

Express delivery options are available to select in both the basket and at checkout. These options include:

  • Next working day by 12 noon
  • Next working day by 10:30am
  • Saturday by 12 noon
  • Saturday by 10:30am

Collection

Collection available from our trade counter at Arinsdale Ltd, Grangemouth, FK3 8YE
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Usually ready within 30 minutes of online order Mon-Fri 08-30am to 04-30pm

For a full explanation of our delivery terms & conditions please navigate to Delivery | Tensys

Returns

In the unlikely event there is an issue with your order please email us at enquiryteam@TensysDirect.com within 14 days of receipt to arrange a return (or within 30 days if the goods are damaged or faulty).
The Customer Service Team will provide you with a returns number by email please enclose this with the goods being returned.
Any returns not authorised in advance or without a returns number will NOT be accepted.

For a full explanation of our returns terms & conditions please navigate to the returns section at the foot of the homepage.